Leave the politics aside because both sides of the aisle admit that the launch of Healthcare.gov was not, let’s say, optimal.
But whether you are a fan of the Affordable Care Act – Obamacare – or not, there are things we can learn from professional web developers about this botched launch.
Dave Skorepa, Chief Creative Officer, and Matt Messenger, Director of Web Marketing, work for Aztek, a Cleveland web design firm, specializes in custom responsive web design and web application development and web marketing. In their 15+ years in business Aztek has completed thousands of projects with more than 600 different clients in nearly every industry imaginable.
Great Lakes Geek Dan Hanson asked them, from the point of view of web developers, what went wrong with the healthcare.gov launch.
They spoke about the user experience component as well as the back end issues but also pointed out a website that the government did right, data.gov.