Thursday, August 24, 2006

Ah, End Users

I know it’s almost a cliché to talk about the “ignorant” end user. You know, the person searching for the “any key” or using the CD tray as a cup holder.

But this one was new (to me) and funny.

A help desk guy got an end user on the line and started walking through steps to try and troubleshoot. He asked her to go to My Computer and in a few moments, there she was with phone in hand. She did what she was told and went to “My Computer”

Wednesday, August 16, 2006

Sudoku, Podcast... De-crapifier?

Look out Sudoku and Podcast. You may have been the most popular words for 2005 but there is a new kid in town.

A guy who was tired of uninstalling all the, uh, stuff on new Dell PCs created a script that would automatically remove it all.

He called it the Dell De-Crapifier and after hearing from Dell he has since renamed it the PC De-Crapifier.

Let's all conjugate together:
I de-crap
You de-crap
He/She/It de-craps

and so on. More details and a link.

Friday, August 11, 2006

Mike Douglas

Mike Douglas passed away this AM on his 81st birthday. He was a cool guy and way ahead of his time as a TV host. In the turbulent 60's this rather unhip guy was bringing people like John Lennon and Yoko Ono on his show.

We did an interview with him a few years ago. Check it out - some pictures too.

Health Care Shockers

I listened to Kaiser Permanente’s Patricia Kennedy Scott speak at the SmartBusinessLive luncheon on August 10th. “Our health care system, in my view, is fundamentally broken.”

The most amazing stat to me was that 90% of the healthcare dollars are spent on 10% of the population! Wow!

Read more and see some pics of the event at